Yes — many companies do face challenges when implementing Microsoft Intune, especially if they don’t have prior experience with modern device management or cloud-based IT systems.
Here are the most common difficulties businesses encounter during Intune implementation:
⚠️ 1. Lack of In-House Expertise
- Many businesses lack staff with experience in modern endpoint management or Microsoft 365 admin tools.
- Misconfigured policies can lead to access issues, app failures, or security gaps.
⚙️ 2. Complex Setup and Configuration
- Intune has a lot of moving parts: device compliance policies, conditional access, app protection, Windows Autopilot, etc.
- Poor initial planning can result in devices not enrolling properly or users being locked out of resources.
🔄 3. Transition from Legacy Systems
- Migrating from traditional on-prem tools (like Active Directory and Group Policy) to Intune can be complex.
- Businesses often struggle with co-management (running Intune and SCCM at the same time).
📱 4. BYOD (Bring Your Own Device) Challenges
- Intune supports BYOD, but balancing security with user privacy is tricky.
- If not clearly communicated, employees may resist enrolling personal devices.
🛠 5. Policy Conflicts and Over-Engineering
- It’s easy to overcomplicate with too many overlapping compliance, configuration, or app policies.
- This can slow down device performance or cause user frustration.
🔒 6. Conditional Access Confusion
- Conditional Access policies are powerful but easy to misconfigure.
- A mistake here can lock users out of their apps or email.
🧩 7. Integration with Other Tools
- Integrating Intune with third-party antivirus, VPNs, or MDMs can be tricky and sometimes unsupported.
✅ How to Avoid These Issues:
- Start small: Pilot Intune with a test group before a full rollout.
- Use Microsoft’s Intune Deployment Guide or a certified Microsoft partner.
- Take advantage of training resources or Microsoft FastTrack (free with some licenses).
- Keep configurations simple and well-documented.
Final Thought:
While Intune is a powerful tool, poor planning or rushed implementation can create major headaches. Companies that take a phased, well-informed approach typically see much better results and long-term value.
Would you like a checklist or a sample rollout plan for Intune?